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Returns & Exchanges
At Rituária, we want you to be completely satisfied with your skincare ritual. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase.
1
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a prepaid shipping label.
2
Prepare the Package
Ensure the product is in its original packaging and securely sealed to prevent damage during transit.
3
Ship the Item
Drop off your package at any authorized carrier location using the provided shipping label.
4
Receive Your Refund
Once we receive and inspect your return, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing